Google NewsMan masturbated on call with customer service rep – and she couldn’t hang up, suit says  Kansas City StarDelayed On Southwest? You Can Now Skip The Customer Service Line And Request A $75 Credit Online  ForbesAirbnb releases group booking features as it taps into AI for customer service  TechCrunchDean Minnich: The best customer service is good manners | COMMENTARY  Baltimore SunBanks Boost Visibility With Branches in Airport Terminals  PYMNTS.comVirginia DMV alerts public about upcoming potential delays at customer service centers  Yahoo! VoicesHow did customer service get so bad?  Financial TimesHow Best Buy uses generative AI to improve customer support  The Keyword | Google Product and Technology NewsParloa, a conversational AI platform for customer service, raises $66M  TechCrunch


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